ORIENTELLA

RETURNS POLICY

United Kingdom Free nationwide shipping Price £0.00 Service Order before 1pm for delivery within 3-5 working days. Orders placed after 1pm will be processed the following working day. Items will be delivered Monday-Friday between 8am-8pm. A delivery window will be confirmed on the morning of delivery by text message (if a mobile number was provided at the time of purchase). Express 1-2 Working Days Shipping Price £6.95 Service Order before 1pm for delivery within 1-2 working days. Same terms and conditions as above apply. Worldwide Shipping We’re a global business and as such we ship worldwide whilst offering express services to popular destinations such as USA, Canada, Australia, and Western Europe. Simply enter your shipping address during checkout once you have chosen all your products and we’ll display the best available delivery options and prices. If your country is not listed please let us know and we’ll be happy to update this where possible. Related Information We cannot be held responsible for delays which occur once a shipment has left our warehouse as we are unable to control such issues Goods must be signed for upon delivery so please ensure an adult is present to accept the shipment. Some of our items are available as pre-orders (clearly mentioned on their product description pages). These items will be dispatched in accordance with the timescale mentioned on the relevant product page. Please note that pre-order item dispatch times are indicative and we cannot guarantee that a pre-order item will be a guaranteed dispatch on the said date. International orders may be subject to import duties and taxes. These duties/taxes may apply to your order depending on your local legislation. We have no control over such charges and it is your responsibility to pay these.